Cancellations and Refund

Passenger has to contact immediately the call-centre to cancel a reservation (subject to call centre operating hours).
The amount paid could be refund according to the following rules/conditions and surcharge payment (at the moment of cancellation):

Domestic flights from Elba Island to Pisa, Florence and Milan Linate

  • No penalty for resident of Elba Island for cancellation up to 5 days before the departure.
  • Payment of € 10,00 per passenger, per leg for cancellations up to 21 days before the departure, others than residents.
  • After this term only airport taxes will be refunded.
  • NO SHOW: only airport taxes will be refunded.

International flights from Lugano

  • Payment of € 75,00 per passenger, per leg for cancellations up to 21 days before the departure.
  • After this term only airport taxes will be refunded.
  • NO SHOW: only airport taxes will be refunded.
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